Refund Policy
Last updated: September 15, 2026
Restora is operated by SAVOIR FAIRE j.d.o.o., Vinogradska cesta 43, 10000 Zagreb, Croatia (OIB 11976751317, MBS 081707988, share capital €1.00). Contact: support@restorarehab.com.
We want you to feel confident purchasing a Restora program. If it's not the right fit, here's how refunds work.
14-day refund window
One-time program purchases are eligible for a full refund within 14 days of purchase. To request a refund, contact support@restorarehab.com with your receipt number (found in Account → Purchases).
Subscriptions
Subscription products (such as the Complete Recovery Library) can be canceled at any time from your account settings. Canceling stops future billing; the current billing period remains accessible through its end date. Refunds for the current period are evaluated case by case within the first 14 days of the initial charge.
How refunds are processed
Approved refunds are returned to your original payment method and typically appear within 5–10 business days, depending on your payment provider. Once a refund is issued, your access to that program's premium content ends.
Not eligible
- Requests made more than 14 days after purchase.
- Accounts found to violate our Terms of Service.
Questions
Reach out to support@restorarehab.com — we're happy to help.